Billing Terms and Conditions
1. Overview
At The Gentlemen’s Guild, we are committed to providing a seamless and secure shopping experience. These Billing Terms and Conditions outline the payment methods we accept, how transactions are processed, and our policies regarding billing, refunds, and data protection. By placing an order on our website, you agree to these terms.
2. Accepted Payment Methods
We accept the following payment methods for all transactions on our website:
- Visa
- MasterCard
- PayPal
- Apple Pay
- Shop Pay
- Google Pay
- American Express
- Union Pay
All transactions are processed in United States Dollars (USD). Your financial institution may charge additional fees for currency conversion if you are purchasing from outside the United States.
3. Order Processing & Billing Authorization
- Payments are processed at the time of checkout. Once an order is placed and payment is successful, you will receive an email confirmation with your order details.
- By completing a purchase, you authorize The Gentlemen’s Guild to charge the selected payment method for the full order amount, including applicable taxes and shipping fees.
- If your payment method is declined, we will notify you and your order may not be processed until payment is successfully completed.
4. Shipping Policy
We strive to deliver your order efficiently and on time. Our Shipping Policy provides detailed information about order processing times, estimated delivery times, shipping coverage, and shipping fees. Please review it before completing your purchase.
5. Return & Refund Policy
We stand behind the quality of our products. If you are not completely satisfied, you may be eligible for a return or refund within 30 days of receiving your order. More details, including return conditions and refund processing times, can be found in our Return & Refund Policy.
6. Privacy & Data Security
We value your privacy and take all necessary measures to protect your personal and payment information. We comply with all applicable data protection regulations. For more details on how we handle your information, please read our Privacy Policy.
7. Adherence to Google Merchant Policies
As part of our commitment to maintaining transparency and compliance with industry standards, The Gentlemen’s Guild adheres to Google Merchant Center policies, ensuring fair pricing, secure transactions, and accurate product information.
8. Fraud Prevention & Security
To protect our customers and prevent fraudulent transactions:
- All transactions are securely processed using advanced encryption and fraud detection measures.
- We reserve the right to cancel any order suspected of fraud or unauthorized activity.
- If we detect any suspicious activity, we may contact you for verification before processing your order.
9. Taxes & Duties
Depending on your location, taxes or duties may apply to your purchase. Any applicable taxes will be displayed at checkout. If you are ordering internationally, customs duties may be imposed by your local authorities, which are the customer’s responsibility.
10. Contact Us
If you have any questions about billing, payments, or our policies, please reach out to us:
Store Name: The Gentlemen's Guild
Email: contact@thegentlemensguild.com
Phone: +31627578879
Address: 489-491 Castle Peak Road, Lai Chi Kok, Hong Kong, Hong Kong
Operating Hours: Monday to Friday, 09:00AM - 18:00PM (GMT-8)
Business Name: Luxeloop
Business Registration Number: 77648500
By making a purchase on The Gentlemen’s Guild, you acknowledge that you have read and agree to these Billing Terms and Conditions.